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Initially
approved March 21, 2005
Regulations on the Use of Social
Security Numbers
Supplemental
to Policy
Statement #102, Data and Information Security
With the implementation of the Banner system, UNC
Charlotte will start the migration from using social
security numbers (SSNs) as primary personal identification
numbers for students and employees to an alternate
ID.
Even
after the Banner system is in effect, there will still
be legitimate uses of the SSN on campus. Therefore,
University employees who have access to SSNs
must comply with the following regulations both prior
to and after the Banner system is implemented:
Employees
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Supervisors
must limit access to records containing SSNs to
only those employees who need to use the numbers
for the performance of their duties as University
employees.
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Supervisors
of temporary employees must limit the level of access
that those employees have to SSNs and must provide
appropriate training regarding the sensitivity of
SSNs to those temporary employees who are required
to have access to SSNs.
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All
persons who have access to HRS, SIS, FRS or other
electronic systems containing SSNs are required
to sign a Confidentiality
Agreement (see attached). Those departments
and units that have access to HRS, SIS, FRS or other
electronic systems containing SSNs are subject to
internal audit.
Forms,
Documents, and Records
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Any forms that require a personal identifier must
label that field as such and not as “social
security number.” Exempt are forms on which
the SSN must be used under applicable federal or
state law.
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SSNs may not be displayed on materials or documents
that are widely seen by others, such as identification
cards, badges, time cards, employee rosters, bulletin
board postings, grade postings, web sites, and other
materials.
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Documents
that include SSNs must be stored in a secure place.
When possible, records containing SSNs, including
back-ups, should be protected during storage by
encrypting the numbers in electronic records or
storing records in other media in locked cabinets.
-
When
possible, printed reports and other documents should
not list SSNs; if SSNs need to be included in printed
documents, such documents should be accessible only
to individuals that require the information for
the performance of their duties.
-
Printed documents that contain SSNs must be securely
destroyed when they are no longer needed, or upon
the expiration of their retention based on the applicable
University records retention schedule.
Computers
and the Internet
- Electronic
records containing SSNs may be stored only on University-owned
electronic devices, and such devices must be secured
against unauthorized access. Computer systems requiring
the storage of SSNs should store them in a separate
– if possible encrypted and password protected
– data file.
- Persons
with access to HRS, SIS, FRS, or other electronic
systems containing SSNs must take reasonable care
to minimize the time that computer screens display
SSNs and to shield computer screens displaying SSNs
from those without a legitimate work-related reason
to access the SSNs. Computer screens displaying SSNs
should never be left unattended.
-
Information containing SSNs, or any part thereof (e.g.,
the last four digits of the SSN), may not be published
on any University web site.
-
Employees may not share passwords to computer systems
that provide access to screens displaying SSNs.
-
No University employee may require individuals to
use SSNs as passwords or codes for access to Internet
web sites or other services.
- When
computers are sent to surplus or transferred to another
department, data containing SSNs must be destroyed
(see Policy Statement #44, “Surplus Property
Procedures,” and/or the ITS Procedures for Transferring
a Computer to Another Person).
-
Users who borrow a University laptop computer for
temporary use should ensure that any confidential
information, including SSNs, that they may have stored
on the computer’s hard drive in the course of
such temporary use is removed before returning the
computer to the University.
Mail
and Email
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No University employee may require individuals to
send their SSNs over the Internet or by email for
a University-related purpose, unless the connection
is secure or the SSN is encrypted.
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Printed documents containing SSNs should not be
sent through the mail, except on applications or
on forms when required by law. When sending applications
or documents required by law to include SSNs through
the mail, the SSN should not be revealed by an envelope
window. Where possible, the SSN field on forms or
applications should be left blank, and the individual
filling out the form should insert the SSN before
returning the form or application to the University.
Third
Party Vendors
SSNs
should not be disclosed to third parties external
to the University except where required or permitted
by law. When disclosing SSNs to third parties as required
or permitted by law, such disclosure should be conditioned
upon a written agreement that includes terms that:
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Protect the confidentiality of the SSNs and prohibit
the third parties from re-disclosing SSNs, except
as required by law;
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Require such third parties to use effective security
controls on record systems containing SSNs;
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Hold
such third parties accountable for compliance
with the terms imposed, including monitoring or
auditing their practices; and
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Indemnify the University against any claims related
to the third party’s disclosure of the SSNs
in violation of the terms of the agreement.
Inappropriate
Disclosure
If
a University employee discovers that SSNs have been
disclosed inappropriately, and the individuals whose
SSNs were disclosed are put at risk of identity theft
or other harm, the employee must immediately notify
ITS, which will work with the Office of General Counsel
to ensure that those individuals are notified promptly.
Violation of University Policy
All
employees who have access to SSNs should note that
inappropriate use or disclosure of SSNs may constitute
violation of University policy, including:
- Policy
Statement #66, Responsible Use of University Computing
and Electronic Communication Resources (http://www.legal.uncc.edu/policies/ps-66.html),
- Policy
Statement #10, Network Security (http://www.legal.uncc.edu/policies/ps-10.html),
- Policy
Statement #69, Student Records (http://www.legal.uncc.edu/policies/ps-69.html),
- Policy
Statement #59, Personnel Records (http://www.legal.uncc.edu/policies/ps-59.html),
- Policy
Statement #44, Surplus Property Procedures (http://www.legal.uncc.edu/policies/ps-44.html),
- Policy
Statement #37, Retention, Disposition, and Security
of University Records (http://www.legal.uncc.edu/policies/ps-37.html)
, and
- Policy
Statement #102, Data and Information Security (http://www.legal.uncc.edu/policies/ps-102.html).
Violation
of any such policies may result in appropriate disciplinary
actions.
Confidentiality Agreement
[Click
here for printable form]
Employee Name: _____________________________________________
I
understand that my access to the confidential data,
information, and records (hereinafter “Confidential
Information”) maintained in UNC Charlotte’s
electronic records systems (hereinafter “Records
System(s)”) is limited to my need to know for
the purpose of performing my duties as a University
faculty or staff member.
Confidential
Information includes, but is not limited to, Social
Security Numbers, confidential personnel records (see
Policy
Statement #59, “Personnel Records”),
and student education records (see Policy
Statement #69, “Student Records”).
By
my signature below, I acknowledge that I have been
advised of, understand, and agree to the following
terms and conditions of my access to the Confidential
Information contained in any System.
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I will maintain my personal Records System password
in confidence. I will not disclose it to any other
person or authorize others to use it.
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I will use my authorized access to Records System
information only in the performance of the responsibilities
of my position as a University employee.
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I
will comply with all controls established by the
division of Business Affairs and Information Technology
Services for the use of records maintained within
a Records System.
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I will avoid disclosure of Confidential Information
to unauthorized persons without the appropriate
consent or permission or except as permitted under
applicable University policy and/or Federal or State
law. I understand and agree that my obligation to
avoid such disclosure will continue even after I
leave the employment of UNC Charlotte.
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I will exercise care to protect sensitive information
against accidental or unauthorized access, modifications,
disclosures, or destruction.
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When
discussing Confidential Information with other employees
in the course of my work, I will exercise care to
keep the conversation private and not overheard
by others who are not authorized to have access
to such Confidential Information.
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I understand that any violation of this Agreement
or University Policy Statement #102, “Data
and Information Security,” will result in
immediate termination of my access to Records Systems
and may result in disciplinary action, including
dismissal from employment, as well as criminal penalties
or civil liability.
I
have been given the opportunity to review Policy
Statement #102 and the Regulations supplemental
to Policy
Statement #102, and any questions I have had about
it have been answered to my satisfaction.
Employee Signature: _________________________________________
Date: _______________
Employee
Name (please print): _________________________ UNC
Charlotte ID:_______________
Department: ________________________________________________
Phone: _____________
Send
To:
SMC
– Banner
ITS
Atkins Library
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